PURC Resolves 620 Complaints in First Half of 2025

The Upper East Regional office of the Public Utilities Regulatory Commission (PURC) has achieved significant success in the first half of 2025 by resolving 620 of the 636 complaints received. This represents an impressive 97.5% resolution rate.

Handling Consumer Complaints Efficiently

Of the total complaints, 593 were filed against the Northern Electricity Distribution Company (NEDCo). At the same time, 43 were directed towards Ghana Water Limited (GWL). The PURC intervened to help NEDCo resolve 580 complaints, while GWL successfully addressed 40 out of its 43 complaints. The Commission is still processing the remaining 16 cases.

Addressing Sector Challenges

Despite the high resolution rate, Mr. Seth Kponyo, the Regional Manager of the Commission, acknowledged that challenges persist in the sectors. However, he reassured the public of the PURC’s commitment to working with service providers to meet consumer needs and expectations better.

Infrastructure Improvements and Customer Adjustments

In addition to resolving complaints, the PURC facilitated the replacement of five transformers and nine faulty poles during the review period, from January to June 2025. Furthermore, after reviewing a customer complaint, the Commission adjusted a customer’s bill from Ghana Water Limited by GHC 385.01.

Commitment to Consumer Rights and Service Improvement

Since its establishment in 2022 in Bolgatanga, the Upper East Regional Office has made substantial contributions to strengthening regulatory oversight. The office has improved the responsiveness of utility providers and fostered better relationships between consumers and service providers. The Commission’s presence has increased public awareness of consumer rights, contributing to notable improvements in service delivery.

The PURC remains committed to safeguarding the interests of utility consumers and ensuring the provision of efficient services in the Upper East and North East Regions.

TADO Unveils 5-Year Strategic Plan for Sustainable Growth.

The Tamale Archdiocesan Development Organisation (TADO), under the auspices of the Catholic Archdiocese of Tamale, has launched its five-year Strategic Plan aimed at promoting inclusive and sustainable development across the archdiocese. This comprehensive plan will focus on key sectors, including Livelihoods and Social Development, Education, Health, Governance, Peace and Justice, and the Department of Pastoral and Social Communication (DEPSOCOM).

Expanding Reach Across Nine Districts – TADO

The strategic initiative will be implemented in nine districts within the Archdiocese, including Tamale, Sagnarigu, Tolon, East Gonja, Savelugu, Kpandai, Kumbungu, Nanton, and North East Gonja. It is supported by Misereor, a German development agency, and Catholic Relief Services (CRS) in Ghana.

Faith in Action: A Blueprint for Change

During the launch event, Most Reverend Philip Naameh, Metropolitan Archbishop of Tamale, whose speech was read by Very Reverend Father Hilary Pogbeyir, Vicar General of the Tamale Archdiocese, expressed that the Strategic Plan was more than just a document—it is “a vision and a roadmap of faith in action.” This vision, rooted in the Church’s mission, aims to create a just and compassionate society by addressing the needs of vulnerable communities through education, health services, livelihood support, and advocacy for peace and justice.

A Call to Action

Archbishop Naameh called on all stakeholders to actively support the implementation of the Strategic Plan, highlighting its potential to improve community development across the Archdiocese significantly. “As a Church, we are not only called to preach but to act, to bring good news to the poor, healing to the broken-hearted, and hope to those on the margins,” he said.

Focus on Rural and Urban Development

Reverend Father Dr. Sebastian Zaato, Coordinator of TADO, emphasised that the Strategic Plan would work towards improving the quality of life in both rural and urban areas. Key objectives include enhancing food and nutrition security for vulnerable households, increasing incomes for rural and peri-urban communities, expanding access to Water, Sanitation, and Hygiene (WASH) facilities, and improving access to quality education.

Endorsements from Stakeholders

Dr. Chrys Anab, Head of Sustainable Development Studies at the University for Development Studies, praised the initiative as a timely and commendable intervention. He expressed interest in future collaboration, particularly in the Governance, Peace, and Justice sector, aligning with the University’s peace and security studies program.

Mr. Sulemana Hor Gbana, Programme Influencing and Impact Area Manager at Plan International Ghana, also lauded the strategic plan for its inclusiveness and comprehensive approach, stating that its execution could significantly reduce vulnerabilities in poor households and communities.

Commitment from Partners

Other stakeholders present at the event expressed their support for the successful execution of the Strategic Plan. Their collective commitment promises to help ensure that the initiative’s ambitious goals are met and that the communities within the Archdiocese benefit from the expected improvements in education, health, livelihoods, and governance.

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WOPOLA’s Empowering Initiative: Tree Planting and Soya Bean Farming to Strengthen Food Security in Nyariga

The Women Poultry and Livestock Association (WOPOLA) has launched a groundbreaking initiative aimed at enhancing food security and combating climate change in the Nyariga community, located within the Bolgatanga Municipality. The initiative focuses on tree planting and soya bean farming, designed to benefit the local community while improving environmental sustainability.

Empowering Women and Protecting the Environment – WOPOLA

Led by the association’s executives, WOPOLA has distributed improved soya bean seeds to women farmers in the region, assisting them with sowing activities. Additionally, they planted 400 economic and medicinal trees in key public institutions, including Nyariga Primary School, Nyariga Junior High School, Nyariga Girls’ Model School, and the Nyariga Health Facility.

The trees planted include neem, gmelina, mango, cashew, guava, and teak, which serve various purposes—offering shade, medicinal properties, and even income-generating opportunities for the community.

Promoting Household Nutrition and Income

Mrs. Theresa Alegmiah, President of WOPOLA, explained that the initiative is part of a larger vision to empower women and promote environmental protection. “Beyond tree planting, the women are also sowing soya beans as a way to promote household nutrition and generate income through agriculture,” she shared. This project, she added, aims to build community resilience against climate change while improving food security.

The Importance of Trees in the Community

Emphasising the crucial role trees play in sustaining life, Mrs. Alegmiah stressed that trees are vital as they provide food, medicine, and protection from storms. With this understanding, WOPOLA is committed to promoting afforestation at the community level, ensuring the long-term health and sustainability of the environment.

Supporting National Afforestation Goals

Ms. Diana Asamane, the Project Coordinator for WOPOLA, mentioned that their tree-planting efforts align with the government’s Tree for Life (Green Ghana) Initiative. “This is our way of supporting the government’s vision. But more importantly, we are redefining the role of women in development,” she said. The association empowers women not only to step beyond traditional roles but also fosters self-reliance. “The days of limiting women to the kitchen are over. Today, we are tree planters, farmers, livestock farmers, and honey producers,” she proudly stated.

Self-Funded and Expanding the Initiative

The entire initiative is self-funded, and WOPOLA is seeking support from government agencies, corporate institutions, individuals, and donor organisations to expand its activities. Ms. Asamane revealed that their goal is to extend their operations to all 15 districts in the Upper East Region and eventually to the Upper West, North East, Northern, and Savannah Regions.

Community Ownership and Sustainability

Mr. Fredrick Appiah, speaking on behalf of the headteacher of Nyariga Primary School, commended the women for their dedication and hard work. He emphasised that community ownership plays a significant role in ensuring the success of such initiatives. “This tree planting is different because the women are determined to nurture the trees,” he said. “Involving women and the community creates ownership, and that makes all the difference.”

WOPOLA’s Vision for the Future

WOPOLA, a community-based women’s empowerment organisation, brings together women engaged in poultry farming, livestock rearing, honey production, tree planting, and crop cultivation. Their overarching aim is to improve household incomes, enhance food security, and contribute to environmental sustainability by promoting collective action and elevating the role of women in national development.

Shea Tree: A Pillar of Rural Livelihoods in Africa

The Global Shea Alliance (GSA) has emphasised that the shea tree is a cornerstone of rural livelihoods in Africa, particularly for women, due to its economic value. Beyond being a source of fruit, the shea tree symbolises resilience and life, benefiting millions of communities across 21 African countries.

Economic Benefits of the Shea Tree

The shea tree has a profound economic impact. For local communities, it provides food, income, education, and economic opportunity. Millions of people, especially in East and West Africa, rely on the shea value chain—from harvesting and processing to marketing—as their primary source of livelihood.

Threats to the Shea Landscape

However, human activities such as commercial charcoal burning, agriculture, and large-scale mining pose significant threats to the shea landscape. Each year, around 80 million trees are cut down across the region. The GSA is calling for collaborative efforts to address this threat and ensure the future of the shea industry.

Initiatives to Protect the Shea Landscape

At the 2025 Shea Day Celebration, Mr. Aaron Adu, Managing Director of the GSA, unveiled the Ghana Shea Landscape Emission Reductions Project (GSLERP), a significant effort to restore the shea landscape. The project aims to mobilise 10 million women across 21 countries to plant and nurture shea trees, ensuring that 10 countries adopt policies that support the industry.

Government Support for the Shea Industry

Mr. Emmanuel Armah-Kofi Buah, Ghana’s Minister of Lands and Natural Resources, commended the GSA for its efforts to empower rural communities. He described the celebration as a call to action, aiming to build a sustainable shea industry while tackling climate change. The GSLERP will restore 100,000 hectares of degraded parklands and plant over 1.75 million shea trees by 2027.

A Traditional Leader with Shea Tree Seedling

Traditional Leaders Support

Naa Pagraninge Saakoe Mornah III, the Paramount Chief of the Sankana Traditional Area, expressed his support for the initiative, recognising the economic potential of shea butter. He emphasised the importance of blending tradition and innovation in promoting sustainable livelihoods.

Collaboration for Sustainability

The GSLERP, funded by the United Nations Development Programme (UNDP) and the Green Climate Fund, is being implemented by the GSA and the Forestry Commission. The project represents a significant step toward ensuring environmental sustainability, promoting women’s empowerment, and fostering economic development within the shea sector.

Symbolic Shea Tree Planting

The celebration concluded with a symbolic shea tree planting, reinforcing the GSA’s commitment to environmental stewardship and promoting the sustainability of shea parklands.

World Vision to Impact 20 Communities in Kassena Nankana West

On July 15, 2025, World Vision Ghana unveiled the second phase of the Farmer Managed Natural Regeneration for Sustainable Economic Empowerment and Development (FMNR4SEED) project in the Kassena Nankana West District. This new phase builds on the success of the first phase. It is designed to empower more communities, restore degraded lands, and improve livelihoods.

Expanding the Reach of the FMNR4SEED Project in Kassena Nankana West

World Vision Germany funds the FMNR4SEED II project and will run from July 2025 to June 2027. It aims to benefit 20 new communities in the Paga and Chiana Area Councils. These communities will be trained to restore degraded lands through sustainable, low-cost approaches while also enhancing their livelihoods.

The project is expected to reach 4,000 direct beneficiaries and 2,000 indirect beneficiaries. The goal is to improve food security and build resilience by the end of 2027.

Kassena Nankana West

Successes of FMNR4SEED Phase I

Mr. Joshua Baidoo, Strategy and Integrated Programmes Director at World Vision Ghana, reflected on the success of the first phase. The FMNR4SEED Phase I had already reached 41 communities in the Mirigu, Kandiga, and Sirigu Area Councils, restoring 1,750 hectares of degraded land. Mr. Baidoo highlighted that the phase had trained 660 lead farmers and 660 fire volunteers in FMNR approaches, which focused on nurturing tree stumps and native vegetation. These practices made a significant contribution to land restoration efforts.

Moreover, 900 farmers were trained in climate-smart agricultural practices, resulting in improved yields and enhanced food security. Additionally, 2,000 farmers received training and inputs to grow bio-fortified crops, including maise, cowpeas, and beans, which improved nutrition in the communities.

Empowering Women and Promoting Financial Inclusion

The FMNR4SEED project has also made strides in empowering women. It introduced beekeeping as an alternative livelihood for farmers, particularly benefiting 1,320 females. Moreover, the project trained women in constructing and using energy-efficient cookstoves, which over 2,000 households have adopted.

A key focus of the project has been financial inclusion. Mr. Baidoo revealed that the initiative introduced the Savings for Transformation (S4T) model, which encouraged rural communities to save and invest. This effort resulted in the establishment of 350 savings groups, comprising over 8,000 members, primarily women. These groups mobilised more than GH₡3 million in savings, which helped members invest in small businesses, education, and health.

Kassena Nankana West

Building a Strong Foundation for the Future

In partnership with the National Disaster Management Organisation (NADMO), the project also supported 41 communities in developing disaster risk reduction plans. These plans have helped communities prepare for and mitigate the impacts of disasters, such as droughts and bushfires.

Mr. Stephen Aeke Akurugu, the District Chief Executive for Kassena-Nankana West, praised World Vision Ghana’s investment in the region. He emphasised the importance of sustaining the gains made during the first phase of FMNR4SEED. He encouraged all stakeholders to support the rollout of the second phase to achieve even greater impact.

World Vision Ghana’s efforts in economic empowerment, environmental restoration, and financial inclusion have had a profound impact on these communities. The continuation of the FMNR4SEED project promises even greater positive changes in the years to come.

Kassena Nankana West & World Vision

Food Safety Day: FDA Emphasises the Importance of Food Safety at Wa Market

On July 13, 2025, the Food and Drugs Authority (FDA) marked this year’s Food Safety Day with a durbar at the Wa Central Market. The event aimed to highlight the need for both traders and consumers to prioritise food safety above all else.

The FDA also reached out to the students and staff of the Wa Technical Institute, emphasising the importance of safe food handling and its role in leading to healthier lives. This initiative serves as a reminder that ensuring food safety goes beyond the market; it’s a responsibility shared by everyone involved in the food value chain.

A Call for Safe Food Practices

During the event, FDA’s Head of Safety Coordination and Consumer Education, Ms. Jocelyn Adeline Egyakwa Amusah, urged all players in the food industry—producers, transporters, sellers, and consumers—to play their part in making sure food is safe. She explained that food safety is a collective responsibility, emphasising that “Food safety is everybody’s business.”

She also reminded traders to sell food items on raised platforms to avoid contamination. She encouraged consumers to be mindful of the quality of food they purchase, stating, “If it is not safe, then it is not food.”

FDA

Science-Based Safety Practices

The theme of the event, “Food Safety: Science in Action,” was explained by Ms. Amusah, who emphasised the scientific principles behind food safety. “Everything we do with our food is based on science; therefore, let us practice these things well to ensure our food is safe,” she remarked. This sentiment was echoed by Mr. Ishmael Albert Viala, Finance Assistant at the Food and Agriculture Organisation (FAO). He noted the FAO’s commitment to reducing hunger and improving food security, emphasising that safe food is essential for human growth and development.

Local Authorities Support Food Safety

Alhaji Nurah Issah Danwana, the Wa Municipal Chief Executive, highlighted the long-term benefits of safe food handling for public health. He emphasised, “Our health is our future, everything depends on how we handle our foodstuff.” The local authorities expressed their gratitude for the FDA’s efforts to organise such events, reinforcing the need for continuous education on food safety.

Mr. Kelvin Dafaari Sunkpal, the Upper West Regional Head of the FDA, also called upon traders to take the necessary steps to ensure the safety of the food they sell. He reminded the public that both the actions and inactions of traders could affect the safety of the food they sell. He reaffirmed the FDA’s commitment to ensuring that food consumed by the public remains safe and wholesome.

Collaboration for a Safer Future

Representatives from the Environmental Health and Sanitation Department, as well as other stakeholders, also attended the Food Safety Day event. Their participation underscored the collective effort needed to enhance food safety practices in the region. The event served as a crucial platform for reinforcing the message of food safety, ensuring that both traders and consumers understand their roles in creating a healthier society.

The celebration of Food Safety Day in Wa marks a vital step in educating the public and ensuring that food safety is a shared responsibility—one that requires action at every stage of food production, transportation, and consumption.

Tugu Yapalisi’s Transformation: 3 Key Highlights from Peace Corps Ghana’s New Classroom Block

In the heart of the Tamale Metropolis, the Tugu Yapalisi community has undergone a significant educational transformation. A brand-new three-classroom block was officially opened, thanks to the unwavering efforts of Peace Corps Ghana. This vital step towards improving local infrastructure was marked by a heartfelt ceremony, where the community proudly received its new educational asset.

This project, aimed at enhancing the learning environment, was led by Peace Corps volunteer Mrs. Pumaya Victoria. Her dedication to the community’s development and education has paved the way for this vital improvement.

A Vision for Continued Community Growth

At the ceremony, Mrs. Pumaya expressed her deep appreciation for the warm welcome and support she received from the community. She emphasised the importance of maintaining the new facility, highlighting that it represents more than just a building—it’s a foundation for the future of the children in the area.

In addition to the classroom block, Mrs. Pumaya shared her plans for the next community project: a corn mill initiative. With the community contributing 25% of the funding and Mrs. Pumaya covering the remaining 75%, this new project aims to foster self-sufficiency and further economic development in the region. She appealed to the residents to show the same level of support for the corn mill that they had shown for the school block.

Local Leaders Support the Effort

The chief of Tugu Yapalisi, Naa Abdul Amin Ibrahim, praised Mrs. Pumaya for her tireless dedication. He acknowledged her crucial role in completing the school block. He expressed his excitement about her plans to assist with the construction of a rice mill, which will complement an existing mill provided by the Member of Parliament. He called on the community to continue supporting her initiatives and to engage in communal labour to help sustain development.

Mr. Mohammed Alhassan, the Public Relations Officer for the Tamale Metro Education Directorate, also attended the event. He stressed that the success of education hinges on collective responsibility. education is a long-term investment that requires the active participation of not only the government but all members of the community. Mr. Alhassan commended Mrs. Pumaya and the Peace Corps for their invaluable contributions. He urged everyone to adopt practices that will ensure the school’s longevity.

Community Gratitude for Mrs. Pumaya

Tugu-Lana, Naa Mahama Andani, voiced his heartfelt gratitude to Mrs. Pumaya, acknowledging her steadfast commitment to the community despite its challenges. He prayed for her continued success, hoping that the community would forever cherish her kindness and contributions.

The residents of Tugu Yapalisi also took the opportunity to express their appreciation. Their heartfelt words reflected the positive impact Mrs. Pumaya’s efforts have had on their lives and the brighter future now within reach for their children.

This new classroom block not only symbolises a significant step forward in the community’s educational journey but also serves as a testament to the power of collective effort, collaboration, and the unwavering commitment to community development.

Bawku Naba’s Statue to be rebuilt

The government has vowed to restore the statue of the Bawku Naba, Naba Asigri Abugrago Azoka II, which was destroyed during recent disturbances in Bawku.

Broken-Bawku-Naba-Statue

Rebuilding the Bawku Naba Statue

Dr. Edward Omane Boamah, the Minister of Defence, confirmed that the statue of Bawku Naba would be rebuilt. Speaking at a durbar with all ranks of the Ghana Armed Forces (GAF) at Burma Camp on July 17, 2025, he emphasised that the destruction of the statue was “unacceptable.” He assured that appropriate sanctions would be imposed on those responsible for the act.

“The destruction of the cherished statue in Bawku is unacceptable. The government shall rebuild it, and we expect those responsible to face appropriate sanctions,” Dr. Boamah declared.

Dr-Omane-Boamah

Chieftaincy Tensions and the Statue’s Destruction

The Bawku Naba statue, located in a public space in Bawku, was brought down amid ongoing chieftaincy tensions between the Mamprusi and Kusasi factions. The incident escalated political and security concerns in the area.

Parliamentary Response and Accusations

On July 15, 2025, several Members of Parliament from the Upper East Region, including Lydia Lamisi Akanvariba, Mahama Ayariga, Ebenezer Alumire Ndebilla, and others, held a press conference to address the situation. They accused some GAF personnel of being involved in pulling down and burning the statue of Zugran Asigri Abugrago Azoka II. This action was described as a “state-sponsored assault.” The MPs called for a full investigation, an official apology, prosecution of the individuals responsible, and a review of military operations in the region.

Addressing Security Concerns in Bawku

During his durbar with the GAF, Dr. Boamah also addressed concerns regarding security conduct in Bawku. He strongly condemned the shooting of two soldiers. He warned the troops against taking on unauthorised guard duties for private individuals, stating that such behaviour tarnished the military’s image and discipline.

Bawku-Naba (Naba Asigri Abugrago Azoka II)

Commendation for Exemplary Conduct

On a positive note, Dr. Boamah commended a soldier who had declined a bribe during an anti-galamsey operation. In recognition of his integrity, the soldier was promoted by the Chief of the Defence Staff and received a personal donation of GH¢10,000 from the Defence Minister.

Reset Ghana Agenda for the Military

Dr. Boamah also highlighted the government’s “Reset Ghana” agenda, which includes significant improvements for the military. These improvements encompass better accommodation, healthcare, salaries, training, and infrastructure, ensuring that the GAF is equipped to serve the nation effectively and ethically.

This multi-faceted approach by the government aims to restore trust and stability in Bawku while addressing internal security concerns and military integrity.

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