The recent security breach has impacted around 5,700 MTN Ghana customers, as stated by the MTN Group. The DPC is currently conducting an investigation. They are looking into a possible cyber security breach. It resulted in the unauthorized access of personal data belonging to certain MTN Ghana customers.
MTN Group reassured the public of its close collaboration with top cyber security professionals. It is conducting a thorough forensic inquiry. This follows standard security procedures to determine the impact.
On April 28, MTN Group released a statement promising to reach out to all impacted customers personally.
The company stated that the investigation is still ongoing. It underscored its commitment to allocating the necessary resources to resolve the issue promptly.
“MTN assures its customers that the privacy of information is our top priority, and we remain committed to safeguarding the integrity of our systems and the trust placed in us by our customers and other stakeholders. We will continue to contain and manage this matter carefully,” it pledged.
In addition, the MTN Group advised its customers to stay alert and adhere to regular security protocols, emphasizing:
To prevent potential repercussions of fraud, individuals have an option. They can place a fraud alert on their credit report. They can do this with any of the main credit bureaus.
Make sure to keep all your MTN, MoMo and banking apps and devices updated.
Consider using robust and distinctive passwords for your accounts, and remember to update them periodically.
It is essential to exercise caution when receiving unexpected messages and avoid clicking on any suspicious links.
Avoid revealing sensitive information like passwords, PINs, and OTP when requested via phone, text, or email.
